Emily Postal's Netiquette Q & A


Date: Thu, 16 Jul 1998 09:37:26 -0500
From: Gleason Sackman (gleason@rrnet.com)
Subject: MISC Emily Postal's Netiquette Q & A

From: K-12 Educators Interested in Educational Administration
[mailto:K12ADMIN@LISTSERV.SYR.EDU] On Behalf Of Art Wolinsky Sent: Thursday, July 16, 1998 9:23 AM
To: K12ADMIN@LISTSERV.SYR.EDU
Subject: Emily Postal's Netiquette Q & A

Here's something I found floating around the net. There was no source and I have editied it for length and appropriatness.

Art

**NOTE: this is intended to be satirical. If you do not recognize it as such, consult a doctor or professional comedian. The recommendations in this article should recognized for what they are -- admonitions about what NOT to do.

'Dear Emily Postal'

Emily Postal, foremost authority on proper net behaviour, gives her advice on how to act on the net.

============================================================================

Q: Dear Miss Postnews: How long should my signature be? -- verbose@noisy

A: Dear Verbose: Please try and make your signature as long as you can. It's much more important than your article, of course, so try to have more lines of signature than actual text.

Try to include a large graphic made of ASCII characters, plus lots of cute quotes and slogans. People will never tire of reading these pearls of wisdom again and again, and you will soon become personally associated with the joy each reader feels at seeing yet another delightful repeat of your signature.

Be sure as well to include a complete directory of mailing lists with each signature, to show how anybody can get mail to you from any site in the world. Be sure to include Internet gateways as well. Also tell people on your own site how to mail to you. Give independent addresses for Internet, UUCP, and BITNET, even if they're all the same.

Aside from your reply address, include your full name, company and organization. It's just common courtesy -- after all, in some email programs people have to type an *entire* keystroke to go back to the top of your article to see this information in the header.

By all means include your phone number and street address in every single article. People are always responding to list posts with phone calls and letters. It would be silly to go to the extra trouble of including this information only in articles that need a response by conventional channels!

Q: Dear Emily: Today I posted an article and forgot to include my signature. What should I do? -- forgetful@myvax

A: Dear Forgetful: Rush to your terminal right away and post an article that says, 'Oops, I forgot to post my signature with that last article. Here it is.'

Since most people will have forgotten your earlier article, (particularly since it dared to be so boring as to not have a nice, juicy signature) this will remind them of it. Besides, people care much more about the signature anyway. See the previous letter for more important details.

Also, be sure to include your signature TWICE in each article. That way you're sure people will read it.

Q: Dear Ms. Postnews: I couldn't get mail through to somebody on another list. What should I do? -- eager@beaver.dam

A: Dear Eager: No problem, just post your message to a list that alot of people read. Say, 'This is for John Smith. I couldn't get mail through so I'm posting it. All others please ignore.'

This way tens of thousands of people will spend a few seconds scanning over and ignoring your article, using up over 16 man-hours their collective time, but you will be saved the terrible trouble of checking through your message or looking for alternate routes. Just think, if you couldn't distribute your message to 30,000 other computers, you might actually have to (gasp) call directory assistance for 60 cents, or even phone the person.
This can cost as much as a few DOLLARS (!) for a 5 minute call!

And certainly it's better to spend 10 to 20 dollars of other people's money distributing the message then for you to have to waste $9 on an overnight letter, or even 32 cents on a stamp!

Don't forget. The world will end if your message doesn't get through, so post it as many places as you can.

Q: What about a test message?

A: It is important, when testing, to test the entire net. Never test merely a subnet distribution when the whole net can be done. Also put 'please ignore' on your test messages, since we all know that everybody always skips a message with a line like that. Don't use a subject like 'My sex is female but I demand to be addressed as male.' because such articles are read in depth by all subscribers.

Q: Somebody just posted that Roman Polanski directed Star Wars. What should I do? - smartaleck@some.site

A: Post the correct answer at once! We can't have people go on believing that! Very good of you to spot this. You'll probably be the only one to make the correction, so post as soon as you can. No time to lose, so certainly don't wait a day, or check to see if somebody else has made the correction.

And it's not good enough to send the message by mail. Since you're the only one who really knows that it was Francis Coppola, you have to inform the whole net right away!

Using the most confrontational and impolite language you can, don't forget to point out the folly of the error made by the person.

Q: I read an article that said, 'reply by mail, I'll summarize.' What should I do?

A: Post your response to the whole list. That request applies only to dumb people who don't have something interesting to say. Your postings are much more worthwhile than other people's, so it would be a waste to reply by mail.

Q: I collected replies to an article I wrote, and now it's time to summarize. What should I do?

A: Simply concatenate all the articles together into a big file and post that. On lists, this is known as a summary. It lets people read all the replies without annoying individual messages getting in the way. Do the same when summarizing a vote.

Q: I saw a long article that I wish to rebut carefully, what should I do?

A: Include the entire text with your article, particularly the signature, and include your comments closely packed between the lines. Be sure to post, and not mail, even though your article looks like a reply to the original. Everybody *loves* to read those long point-by-point debates, especially when they evolve into name-calling and lots of 'Is too!' -- 'Is not!' -- 'Is too, twizot!' exchanges.

Be sure to follow-up everything, and never let another person get in the last word on a net debate. Why, if people let other people have the last word, then discussions would actually stop! Remember, other net readers aren't nearly as clever as you, and if somebody posts something wrong, the readers can't possibly realize that on their own without your elucidations. If somebody gets insulting in their net postings, the best response is to get right down to their level and fire a return salvo. When I read one net person make an insulting attack on another, I always immediately take it as gospel unless a rebuttal is posted. It never makes me think less of the insulter, so it's your duty to respond.

Q: How can I choose what lists to post to?

A: Pick as many as you can, so that you get the widest audience. After all, the net exists to give you an audience. Ignore those who suggest you should only use lists where you think the article is highly appropriate. Pick all lists where anybody might even be slightly interested.

Always make sure followups go to all the lists. In the rare event that you post a followup which contains something original, make sure you expand the list. Never include a 'Followup-to:' line in the header, since some people might miss part of the valuable discussion.

Q: How about an example?

A: Ok. Let's say you want to report that Gretzky has been traded from the Oilers to the Kings. Now right away you might think nhl.hockey would be enough. WRONG. Many more people might be interested. This is a big trade! Since it's a NEWS article, it belongs in all news lists as well.

The Oilers are probably interested in geology, so try geofluids. He is a big star, so post to an astrology list, and a space list because they are also interested in stars. And of course you must post to a telecom list because he was born in the birthplace of the telephone. And because he's Canadian, post to an appropriate Canadian list. With this many groups of interest, your article will be quite bizarre, so post to a bizarre discussion list as well.

Q: I cant spell worth a dam. I hope your going too tell me what to do?

A: Don't worry about how your articles look. Remember it's the message that counts, not the way it's presented. Ignore the fact that sloppy spelling in a purely written forum sends out the same silent messages that soiled clothing would when addressing an audience.

Q: How should I pick a subject for my articles?

A: Keep it short and meaningless. That way people will be forced to actually read your article to find out what's in it. This means a bigger audience for you, and we all know that's what the net is for. If you do a followup, be sure and keep the same subject, even if it's totally meaningless and not part of the same discussion. If you don't, you won't catch all the people who are looking for stuff on the original topic, and that means less audience for you.

Q: What sort of tone should I take in my article?

A: Be as outrageous as possible. If you don't say outlandish things, and fill your article with insults of net people, you may not stick out enough in the flood of articles to get a response. The more insane your posting looks, the more likely it is that you'll get lots of followups. The net is here, after all, so that you can get lots of attention.

If your article is polite, reasoned and to the point, you may only get off-list mailed replies. Yuck!

Q: They just announced on the radio that the United States has invaded Iraq. Should I post?

A: Of course. It's the perfect way to inform people about such news events long after the broadcast networks have covered them. As you are probably the only person to have heard the news on the radio, be sure to post as soon as you can.

Q: What computer should I buy? An Mac or a Windows machine?

A: Cross post that question to the Mac and Windows lists. It's an interesting and novel question that I am sure they would love to investigate in those groups. In fact, post your question at once, to as many technical groups as you can think of, concluding your request with the line 'Please reply by mail, as I do not follow this group.' (No one will find such a statement impertinent; remember, the net is a resource to help you.)

There is no need to read the list archives in advance or examine the 'frequently asked question' lists to see if the topic has already been dealt with. Any such warnings are for people without your innate sense of netiquette, and whose uninspired questions are bound to be repetitive. Your question is sure to be unique; no point checking the list to see if the answer might be there already. How could it be, when you only just thought of the question?

Q: What about other important questions? How should I know when to post?

A: Always post them. It would be a big waste of your time to find a knowledgeable user in one of the lists and ask through private mail if the topic has already come up. Much easier to bother thousands of people with the same question.

Q: Somebody just posted a query to the net, and I want to get the answer too. What should I do?

A: Immediately post a following, including the complete text of the query. At the bottom add, 'Me too!' If somebody else has done this, follow up their article and add 'Me three,' or whatever number is appropriate. Don't forget your full signature. After all, if you just mail the original poster and ask for a copy of the answers, you will simply clutter the poster's mailbox, and save people who do answer the question the joyful duty of noting all the 'me (n)s' and sending off all the multiple copies.

Q: What is the measure of a worthwhile list?

A: Why, it's Volume, Volume, Volume. Any list that has lots of noise in it must be good. Remember, the higher the volume of material in a list, the higher percentage of useful, factual and insightful articles you will find.
In fact, if a list can't demonstrate a high enough volume, it should be deleted from the net.

Q: Emily, I'm having a serious disagreement with somebody on the net. I tried complaints to his sysadmin, organizing mail campaigns, called for his removal from the net and phoning his employer to get him fired. Everybody laughed at me. What can I do?

A: Go to the daily papers. Most modern reporters are top-notch computer experts who will understand the net, and your problems, perfectly. They will print careful, reasoned stories without any errors at all, and surely represent the situation properly to the public. The public will also all act wisely, as they are also fully cognizant of the subtle nature of net society.

Papers never sensationalize or distort, so be sure to point out things like racism and sexism wherever they might exist. Be sure as well that they understand that all things on the net, particularly insults, are meant literally. Link what transpires on the net to the causes of the Holocaust, if possible. If regular papers won't take the story, go to a tabloid paper -- they are always interested in good stories.

By arranging all this free publicity for the net, you'll become very well known. People on the net will wait in eager anticipation for your every posting, and refer to you constantly. You'll get more mail than you ever dreamed possible -- the ultimate in net success.


Q: What does foobar stand for?
A: It stands for you, dear.
*****************************************************************
* Art Wolinsky * I am perfectly capable of *
* awolinsky@adelphia.net * learning from my mistakes. *
* WebWeaver & TeAchnician * *
* I will surely learn a great *
* Technology Director * deal today. *
* URL(http://oii.org) * *
*****************************************************************